RETURN MATERIAL AUTHORIZATION PORTAL

Our OEM factory repair station is here to meet your needs for product repairs, spares, upgrades, and modifications. With each repair order, your item also receives the hardware, firmware and software updates as specified by the OEM to ensure optimal functionality and reliability.

PLEASE READ...
We highly recommend that customers email [email protected] for a preliminary repair quote prior to returning any product. With this information a customer can provide Canyon with a pre-funded repair approval at a minor or major repair level. This will allow us to work through your repair without delay.

If you have an RMA account, please login here, if not please request one here. Make sure to review our Return Policy before submitting an RMA Request. If you are unable to create an RMA or need any assistance along the way, please call 928-708-1531 or email us at [email protected]

Our Customer Hub is happy to answer any questions you have and assist with the process as needed.

FOR INTERNATIONAL ORDERS PLEASE PAY CLOSE ATTENTION TO THE SHIPPING INSTRUCTIONS FOUND IN THE RETURN POLICY.